Food Couture

Shipping/Delivery Policy for Studio De Food Couture

Thank you for choosing Food Couture for your culinary needs. We strive to provide you with the best quality homemade products and deliver them to your doorstep in a timely manner. To ensure a smooth and satisfactory delivery experience, please review our shipping/delivery policy below:

Delivery Areas: We currently offer delivery services to select locations within India. If your location falls outside these areas, we apologize for any inconvenience caused, but we are unable to deliver to you at this time.
Order Processing: Once you have placed your order on our website, our team will process it within 24-48 hours. During this time, we will prepare your homemade products with care and ensure they meet our quality standards.
Shipping Methods: We primarily use reliable shipping carriers and methods to deliver your orders. The shipping options available to you will be displayed during the checkout process. Please select the one that suits your preferences and delivery requirements.
Shipping Charges: Shipping charges will be calculated based on the weight of your order, delivery location, and the chosen shipping method. The applicable shipping charges will be displayed at the time of checkout. Please note that these charges are subject to change and may vary depending on promotions or discounts.
Delivery Time: We aim to deliver your order within 8 to 10 from the date of order processing. However, please understand that certain factors beyond our control, such as weather conditions or unforeseen circumstances, may affect the delivery time. We will make our best efforts to keep you informed of any delays.
Delivery Tracking: For your convenience, we provide order tracking services. Once your order is shipped, we will send you a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery through the carrier's website or by contacting their customer service.
Delivery Issues: If you encounter any issues with your delivery, such as damaged products or missing items, please notify us immediately. We will investigate the matter and take appropriate steps to resolve the issue. Please note that we may require photographic evidence or additional information to process your claim effectively.
Delivery Instructions: During the checkout process, you will have the option to provide specific delivery instructions or notes. Please use this section to provide any relevant information, such as gate codes or special delivery requirements, to ensure a successful delivery.
International Shipping: At present, we only offer shipping services within USA & Canada. We do not provide international shipping. We apologize for any inconvenience this may cause.
Returns and Refunds: Due to the nature of our food products, we do not accept returns. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery, and we will gladly assist you with a refund or replacement.
Change or Cancellation of Orders: If you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, provided the order has not been processed for shipment.

We hope this shipping/delivery policy provides clarity on our processes and procedures. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We appreciate your trust in our online food course website and look forward to serving you with delicious homemade products.

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